[Ei] Metrix: Measure retail and field workforce engagement, performance and productivity
Collect and analyze performance data about your workforce to improve customer engagement and drive sales.
Your business revolves around four key items: inventory, real estate, sales people, and customers. [Ei] Metrix links those aspects of your business via tools such as surveys, real-time sensors, sales transactions, and sales force mobile apps, offering you insight into how your employees and marketing campaigns affect sales.
Identify training opportunities, knowledge base information, or simply use the charts and key performance indicators to adapt the way your marketing is presented, and where. Capture metrics about your environment, from underused areas of a store, bottlenecks and queue times, to customer satisfaction, employee sales, and high volume products, bringing it all together so you can compare and improve performance across locations, regions, or the entire company.
CENTRALIZED DATA AGGREGATION
From survey feedback to manufacturing or financial data, collect everything in one place. Use our data aggregation engines to rapidly manage incoming multi-channel information flows and storage.
HIGH-SPEED DATABASE OPERATION
Forget about painstakingly uploading and managing data or spreadsheets. Instantly get the data you need with our high-performance database and robust visualization engine.
MULTI-AREA APPLICATION
Reap the benefit of [Ei] Metrix across your entire business, from manufacturing and stock, through marketing data and employee-customer interaction, to financial performance and projection.
REAL-TIME INFORMATION CONTROL
Analyze the collected data in real-time and tune the built-in reports to reflect recent data fluctuations.
MULTI-NODE DATA PROCESSING
Aggregate data from multiple data sources or systems and fuse it into a single analytics report.
DETAILED DATA ACQUISITION
Aggregate data from multiple data sources or systems and fuse it into a single analytics report.
ANALYTICS AND REPORTING
Gain a comprehensive insight into your data with the wide range of analytical and reporting tools at your fingertips. View business-critical information in configurable reports and chart types.
PROFIT MEASUREMENT
Estimate the profit and financial impact of your workforce engagement and marketing strategies, via dashboards and multi-dimensional reports.
MULTI-DOMAIN DATA REPORTING
Efficiently capture, filter and analyze any kind of data received from manufacturing, financial management and engineering systems. Apply metrics and KPIs to any specific data series at once.
FILTERING MECHANISM
Create custom reporting criteria for fully-fledged data analysis and value aggregation. Estimate your key performance indicators and immediately visualize them in reports.
CROSS-DIMENSIONAL REPORT GENERATION
Quickly and easily distil the aggregated data against any specific parameter, or aggregate reports against multiple indicators.
LEADING PERFORMANCE INDICATORS
Use the predefined performance indicators and quickly apply them to received data for acquiring an immediate, initial data insight.
INTELLIGENT COMPLIANCE INDICATORS
Set up compliance indicators for automatic evaluation of incoming data to track and alert any data fluctuations.
IDENTIFY TRAINING NEEDS
Measure and track employee training requirements, delivering interactive two-way materials directly to mobile/tablet apps.
TRACK CUSTOMER/EMPLOYEE INTERACTION
Utilize your retail space more efficiently by analysing store traffic sensor data. Cut queue times and reduce staff costs.
STORE COMPARISON
Individual retail location and region data allows you to compare performance and gain demographic insight to fine-tune your marketing and training provisions.
BUSINESS-CENTRIC APPROACH
Cut out the noise and get straight to the key data you need to drive business improvement from end-to-end.
DATA-DRIVEN TRIGGERS
Take immediate action with continuous monitoring. Receive email, text or push notifications when specific data changes that would lead to a drop in performance.
BUSINESS INFORMATION MAPPING
Create interconnected data indicators and apply them to multi-dimensional mappings for complex analysis of sales conversion by employee, store or region.