{"id":20642,"date":"2024-09-19T18:31:26","date_gmt":"2024-09-19T18:31:26","guid":{"rendered":"https:\/\/buran.evogence.com\/?page_id=20642"},"modified":"2024-09-27T09:55:00","modified_gmt":"2024-09-27T09:55:00","slug":"ei-queue","status":"publish","type":"page","link":"https:\/\/websitestg.evogence.com\/?page_id=20642","title":{"rendered":"[Ei] Queue"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20642\" class=\"elementor elementor-20642\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2581f74 e-con-full e-flex e-con e-parent\" data-id=\"2581f74\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-174b01b elementor-widget elementor-widget-slider_revolution\" data-id=\"174b01b\" data-element_type=\"widget\" data-widget_type=\"slider_revolution.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t<div class=\"wp-block-themepunch-revslider\">\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"ei-queue\" data-id=\"26\" id=\"SR7_26_1\" class=\"rs-ov-hidden\" data-version=\"6.7.18\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_26_1-63\" data-key=\"63\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_26_1-63-1\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"http:\/\/websitestg.evogence.com\/wp-content\/uploads\/2016\/10\/^4F9A483D14E729B2FC7511F183911BC8B148C61205C127CD98^pimgpsh_fullsize_distr.png\" alt=\"\" title=\"[Ei] Queue\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/websitestg.evogence.com\/wp-content\/uploads\/2016\/10\/^4F9A483D14E729B2FC7511F183911BC8B148C61205C127CD98^pimgpsh_fullsize_distr.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93ZWJzaXRlc3RnLmV2b2dlbmNlLmNvbS93cC1jb250ZW50L3VwbG9hZHMvMjAxNi8xMC9eNEY5QTQ4M0QxNEU3MjlCMkZDNzUxMUYxODM5MTFCQzhCMTQ4QzYxMjA1QzEyN0NEOThecGltZ3BzaF9mdWxsc2l6ZV9kaXN0ci5wbmc=\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_26_1\"] = {cn:0,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_26_1\",el:[450,450,768,960,720],type:'standard',shdw:'0',gh:[450,450,384,292,180],gw:[1200,1200,1024,778,480],vpt:['100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},plType:'0',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_26_1\"].state=true;} else if((SR7.PMH[\"SR7_26_1\"].cn++)<100)\tsetTimeout( SR7.PMH[\"SR7_26_1\"].fn,19);}};SR7.PMH[\"SR7_26_1\" ].fn();\n\t\t\t\t<\/script>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c8fb02 e-con-full e-flex e-con e-parent\" data-id=\"1c8fb02\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb0faa5 elementor-widget elementor-widget-sectiontitle\" data-id=\"fb0faa5\" data-element_type=\"widget\" data-widget_type=\"sectiontitle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t\t\t\t<div class=\"style-9\">\r\n\r\n\t\t\t\t<div class=\"section-title t_left\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<h3>[Ei] Queue: Intelligently manage waiting times, for happier customers<\/h3>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t \r\n\t\t\t\t\t\t<p>Increase customer satisfaction and loyalty to your brand with advanced queue management and appointment scheduling to optimize the in-store experience.<\/p>\r\n\t\t\t\t\t\r\n\r\n\r\n\t\t\t\t<\/div>\t\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-976c7c5 e-con-full e-flex e-con e-parent\" data-id=\"976c7c5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a251bf2 elementor-widget elementor-widget-text-editor\" data-id=\"a251bf2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"lipsum\">\n<p style=\"text-align: left;\">Waiting in line is one of those things customers dislike and it can create a negative retail experience. Turn your store into a more efficient environment with [Ei] Queue by letting your customers choose their appointments and be automatically notified when they&#8217;re due. Use this data to drive up-to-the-minute staff resource planning and wait time predictions for customers who drop in.<\/p>\n<p style=\"text-align: left;\">Combine it with our simple registration and appointment kiosks to free up agent time, collating all the appointment data and metrics in one central location. Or roll it out to your existing website or mobile app. Receive feedback from customers on their experience to refine the process for future visitors, as well as track and analyze queue trends across your stores by demographic, day, time or region.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2175d8e e-con-full e-flex e-con e-parent\" data-id=\"2175d8e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-906fb12 elementor-widget elementor-widget-heading\" data-id=\"906fb12\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Features and Benefits<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7964e2 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"d7964e2\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"226059490\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2260594901\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2260594901\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tEngagement\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2260594902\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2260594902\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOperation\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2260594903\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2260594903\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tIntelligence\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2260594901\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2260594901\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-459b33f e-con-full e-flex e-con e-child\" data-id=\"459b33f\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4e5b56a e-grid e-con-full e-con e-child\" data-id=\"4e5b56a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d4376 elementor-widget elementor-widget-iconbox\" data-id=\"f5d4376\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>TOUCH SCREEN KIOSK INTEGRATION<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Use [Ei] Queue on touch-screen kiosks for efficient visitor registration or appointment scheduling.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90163a8 elementor-widget elementor-widget-iconbox\" data-id=\"90163a8\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/\u043f\u043f\u043f\u043f.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>MULTI-LANGUAGE INTERFACE<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Easily configure language selection for the queue registration interface to improve your visitors\u2019 experience.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1aab34 elementor-widget elementor-widget-iconbox\" data-id=\"a1aab34\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>ON-SITE AND VIRTUAL CHECK-IN<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Provide your customers and visitors with many ways to check in and get notified about the expected servicing time.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92fb37b elementor-widget elementor-widget-iconbox\" data-id=\"92fb37b\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Group-Specific-Content-and-Schedule-Distribution.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>FLEXIBLE APPOINTMENT SCHEDULING<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Let your customers schedule appointments in advance and get notifications prior to appointment time, for fewer no-shows.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dcccc2 elementor-widget elementor-widget-iconbox\" data-id=\"3dcccc2\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Group-Specific-Content-and-Schedule-Distribution.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>SEAMLESS INTEGRATION<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Integrate the appointment schedule or queue registration forms into your existing website or branded mobile apps.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-081fc87 elementor-widget elementor-widget-iconbox\" data-id=\"081fc87\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Centralized-Content-Library-with-Digital-Asset-Management.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>ENHANCED COMMUNICATION AND CUSTOMER ENGAGEMENT<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Let your customers leave feedback on your services and engage visitors already queuing with entertaining and informative video content while they wait.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2260594902\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2260594902\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-0bbe193 e-con-full e-flex e-con e-child\" data-id=\"0bbe193\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-212c3fc e-grid e-con-full e-con e-child\" data-id=\"212c3fc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9174d elementor-widget elementor-widget-iconbox\" data-id=\"bf9174d\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>SINGLE ADMINISTRATION POINT<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Manage queue workflows and accounts for multiple regions in one place: through [Ei] Central. Instantly deliver and install the same configuration to one or more queue management units across your business, or set up location-specific queue organization rules.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fae8d2 elementor-widget elementor-widget-iconbox\" data-id=\"0fae8d2\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/1-3.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>MULTI-KIOSK CONFIGURATION SUPPORT<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Host and run [Ei] Queue on a single queue kiosk or distribute it across multiple kiosks for spacious facilities.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d4cca elementor-widget elementor-widget-iconbox\" data-id=\"e2d4cca\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/\u043f\u043f\u043f\u043f.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>SECURE ROLE-BASED SYSTEM OPERATION<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Take advantage of multi-level roles and PIN-based permissions for assigning suitable access rights to agents, managers and supervisors.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eec54a0 elementor-widget elementor-widget-iconbox\" data-id=\"eec54a0\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>MANUAL AND AUTOMATED QUEUE ORGANIZATION AND CONTROL<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Switch between manual or automatic agent assignment for efficient queue management and improved visitor service. Use intelligent agent assignment for visitors depending on their reason for visiting or agent proficiency.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2cf012 elementor-widget elementor-widget-iconbox\" data-id=\"c2cf012\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/1-3.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>MULTI-REASON VISIT HANDLING<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Let agents service many customers at once who have all visited for the same reason, or direct visitors to agents specializing in particular areas.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99fdfcf elementor-widget elementor-widget-iconbox\" data-id=\"99fdfcf\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/\u043f\u043f\u043f\u043f.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>MOBILE AND DESKTOP APPS<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Give your service agents tablet\/mobile applications for managing queue flow and servicing customers anywhere. Desktop queue management apps are also available.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2260594903\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2260594903\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-d801f32 e-con-full e-flex e-con e-child\" data-id=\"d801f32\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-016a717 e-grid e-con-full e-con e-child\" data-id=\"016a717\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29281c8 elementor-widget elementor-widget-iconbox\" data-id=\"29281c8\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>CENTRALIZED DATA AGGREGATION AND PROCESSING<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Obtain aggregated data from multiple retail locations on [Ei] Central and compare it against specific parameters to spot queue trends or opportunities for improvement.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9b699 elementor-widget elementor-widget-iconbox\" data-id=\"2c9b699\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/1-3.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>REAL-TIME QUEUE DASHBOARD AND NOTIFICATIONS<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Broadcast actual queue status and positions of your visitors within the queue. Keep customers engaged while queuing with informative content and relevant entertainment based on prior trends.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccb14f5 elementor-widget elementor-widget-iconbox\" data-id=\"ccb14f5\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/1-3.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>EASY WAIT TIME PREDICTION AND AUGMENTATION<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Forecast the average in-queue wait time by analyzing reporting data for specific days of the week or periods of the day. Deliver critical notifications about abnormal service duration to managers exactly when they need it, or before.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eade3e9 e-grid e-con-full e-con e-child\" data-id=\"eade3e9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8103bb5 elementor-widget elementor-widget-iconbox\" data-id=\"8103bb5\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/\u043f\u043f\u043f\u043f.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>QUEUE, AGENT AND LOCATION PERFORMANCE KPIs<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Evaluate the queue flow, average wait time, queue length and other performance indicators at once. Measure agent activity and service efficiency to find where improvements can be made. Estimate the average and maximum location throughput, and redistribute agent resources for improved service quality.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-015f280 elementor-widget elementor-widget-iconbox\" data-id=\"015f280\" data-element_type=\"widget\" data-widget_type=\"iconbox.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t\t\n\t\t<div class=\"icon-box style-two\">\n\n\t\t\t<div class=\"icon-box-icon\">\n\n\t\t\t\t\t\t\t\t<div class=\"img-icon\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/websitestg.evogence.com\/wp-content\/uploads\/2024\/09\/icon_Identity-specific-Broadcast-Capabilities.png\" alt=\"\" \/>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t<div class=\"icon-box-content\">\n\t\t\t\t<div class=\"title\">\n\t\t\t\t\t<h2>EFFICIENT RESOURCE PLANNING<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"description\">\n\t\t\t\t\t<p>Allocate sufficient agent resources for fulfilling customer demands and completing all the scheduled appointments. Improve agent productivity through self-education and optimizing the service provision workflow.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[Ei] Queue: Intelligently manage waiting times, for happier customers Increase customer satisfaction and loyalty to your brand with advanced queue management and appointment scheduling to optimize the in-store experience. Waiting in line is one of those things customers dislike and it can create a negative retail experience. Turn your store into a more efficient environment [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20642","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/pages\/20642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20642"}],"version-history":[{"count":82,"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/pages\/20642\/revisions"}],"predecessor-version":[{"id":22825,"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=\/wp\/v2\/pages\/20642\/revisions\/22825"}],"wp:attachment":[{"href":"https:\/\/websitestg.evogence.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}